Effective Date: [Insert Effective Date]

Pacific Appliance Repair (we, us, or our) is committed to protecting the privacy of visitors to our website and users of our services. This privacy policy outlines how we collect, use, and share personal information, as well as the terms and conditions agreed upon by users contacting us through our website's call request form or by phone.

By accessing our website or using our services, you agree to the terms of this privacy policy. If you do not agree with these terms, please discontinue use of our site and services.

Information We Collect

When you contact us via phone or our service request form, we may collect personal information such as your name, phone number, and email address. This information is necessary to respond to your inquiries and provide our services.

We may also collect non-personal browsing data through the use of cookies or web beacons. This data helps us understand how users navigate our website and allows us to improve user experience.

Use of Information

Your personal information is used to communicate with you, provide appliance repair services, and fulfill service requests. We may contact you via phone, email, or text for service-related purposes.

Non-personal browsing data is used to analyze website traffic and improve website functionality and user experience.

Sharing of Information

We may share your personal information with our trusted partners for operational and service-related purposes. These partners are required to comply with privacy standards that are consistent with our own.

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

Consent and Legal Agreements

By contacting us, you agree to allow us and our partners to contact you for service-related purposes. You also acknowledge that information may be shared with our trusted partners as outlined above.

You waive your right to sue or take any legal action beyond direct negotiation for disputes related to our website or services. Maximum compensation for any claims is limited to $100.

In the event of a dispute, you agree to bear your own legal fees and expenses.

Security

We take reasonable measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no security measures are completely secure, and we cannot guarantee absolute security of your data.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions about this privacy policy, please contact us at (310) 742-5165.